An Agent of Record or Broker of Record letter is commonly used to authorize an insurance agent or broker to represent an insured with a carrier. The exact process and effect can vary by carrier and situation.
A business may consider an AOR/BOR when it wants different representation, communication, service, or renewal strategy while an existing insurance program is in place.
An AOR/BOR changes representation when accepted under the applicable carrier/process; it does not by itself guarantee new coverage, lower premium, broader terms, or carrier acceptance. Carrier procedures can vary.
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